Customer Journey Mapping Template

Use the Dragon1 platform to create any compelling Customer Journey with a great template. Designing and mapping new processes, services, or user experiences (UX).

In short, a customer journey is a diagram of the users' perspective on customer service delivery from the business processes. Originally, a customer journey was also referred to as a service blueprint.

Customer Journey Map Template.

In the Digital Workplace, we provide you with a template on how to create customer journey maps for your organization.

One of the main benefits of mapping customer journeys is that the data is in a repository, and you can keep many maps consistent with each other even if there are a lot of changes.

Also, you can generate customer journey maps using your business process descriptions or BPMN diagrams. Just import the data and view or generate the customer journey map.

Dragon1 Free Trial for creating Customer Journeys

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Dragon1 also allows storing Customer Journeys as ArchiMate diagrams. For more information on this topic, please contact us via info@dragon1.com.

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