Dragon1 Open EA Method

1. A new view on EA

    2. Dragon1 Introduction

    3. EA in Practice

    4. Way of Thinking

    5. Way of Working

    6. Way of Representing

    7. Way of Supporting

    Customer Journey Map Template

    Use Dragon1, the SaaS platform for Enterprise Architecture, to create any compelling Customer Journey Map, with great templates. Design new processes or user experiences (UX) with it.

    In short a customer journey map is a diagram of the users perspective on customer service delivery business processes.

    Dragon1 has a lot of experience in facilitating customer journey mapping for many user organizations. That is why we can provide you with high quality templates.

    In the Dragon1 workplace we provide you with a template on how to create customer journey maps for your organization.

    One of the main benefits on creating customer journey maps on Dragon1 is that the data is in an repository and you can keep many maps consistent with each other even if there are a lot of changes.

    Also you can generate customer journey maps using your business process descriptions or BPMN diagrams. Just import the data and view or generate the customer journey map.

    Customer Journey Map

    If you want to make use of this customer journey map, just create here a trial account and start exploring.

    More Information

    Do you want to know more about customer journey maps?

    Dragon1 also provides the option of storing Customer Journeys as ArchiMate diagrams. For more information on this topic, please contact us via info@dragon1.com.