Generate a Customer Journey Map with Dashboard Demo
If you want to follow our free tutorial in generating or mapping customer journeys with data visualization templates from scratch, click on the button below.
The tutorial will provide some steps to edit Customer Journey Maps and dashboards in the Dragon1 Viewer (in edit mode).
We also have a paid eLearning module for learning how to set up customer journeys and accompanying dashboards. Contact us for more information at sales@dragon1.com
Go to Online Store
Customer Journey Maps are diagrams and dashboards of essential value. Using Dragon1, you can generate visualizations using an excel sheet, template and JSON-API and focus on high-quality data, resulting in this great analysis. Also, you can do a round trip with excel (import->export->import->export)
Above, you see an interactive example of a generated Customer Journey on the platform. The Dragon1 Viewer is an application that can be used on dragon1.com/viewer, but it can also be embedded on any website or be run locally on your laptop or server.
You can yourself also have such a generated customer journey by doing the Demo Steps.
We have provided an Excel Sheet you can use to generate your own customer journey maps with.
Switch on the Dashboard
Click the Edit button in the Viewer and then click the Dashboard button.
You get extra information on the right-hand side that helps you to manage your transformation with your customer journey map.
Why Create a Free Trial Account?
Want to skip the step of converting an excel sheet to JSON and upload the excel sheet directly in the Viewer? Or want to store data in the Dragon1 repository? Create a trial account!
If you want to (re)use your company data professionally, you can upload the data to your paid user account. Go to the Online Store to purchase your Dragon1 PRO user license. If you would like to purchase paid user accounts for your team, please contact sales@dragon1.com.
Do the Demo with a Data Visualization Template
Download Excel Sheet Upload Excel Sheetdragon1-customer-journey-map.xlsx
Click on the steps
toggle- Step 1 Highlight ObjectHighlight the objects by clicking on the Realized buttons.
- Step 2 Fiter Roadmap YearsFilter the years by clicking on the Roadmap Years buttons.
- Step 3 Discover WeaknessClick on the Dashboard button and then on the Warnings button. You see the weaknesses colored orange.
- Step 4 Show Data SheetClick on the Data button. Go to the Organizations tab and change the names of some Departments. Click on Close and see the changes.
- Step 5 Export to ExcelClick on the Edit button and then on the Export button (top buttonbar). Open the excel sheet, go to the Interfaces tab and change some names of the touchpoints.
- Step 6 Convert to .dragon1 FileClick on Convert .dragon1 File (lighblue button) to convert the excel sheet into a .dragon1 File (JSON Structured).
- Step 7 Upload .dragon1 FileGo to the Dragon1 Viewer, click on the Upload .dragon1 File button, select the .dragon1 folder from your download folder and check out your data in the updated Customer Journey map.