IT Infrastructure Management

So, what is IT Infrastructure Management?

IT infrastructure management (IM) is the management of essential operation IT components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness.

IT Infrastructure management is sometimes divided into categories of systems management, network management, and storage management.


Among other purposes, infrastructure management seeks to:

  • Reduce duplication of effort
  • Ensure adherence to standards
  • Enhance the flow of information throughout an information system
  • Promote adaptability necessary for a changeable environment
  • Ensure interoperability among organizational and external entities
  • Maintain effective

Change management policies and practices

Although all business activities depend upon the infrastructure, planning, and projects to ensure its effective management are typically undervalued to the detriment of the organization.

Investments in IT Infrastructure management have the largest single impact on an organization's revenue. Here is an IT Infrastructure Architecture Blueprint example.

IT Asset Management

IT Infrastructure is a set of IT assets. That is why IT asset management is important for IT Infrastructure. Do you know when certain assets are end-of-date? Do you know when contracts expire? Do you know where you can standardize assets?

If you do asset management on the Dragon1 platform, you can answer all the questions for your IT infrastructure.

This model shows all the major processes that are part of IT asset management.

Modeling and Visualizing IT Infrastructure

Suppose you want to know the impact of change on your IT Infrastructure.

On Dragon1, you import all the IT assets (configuration items) that are part of your infrastructure or you enter them manually. Next, you add relationships between your assets and then you link the model to a template and click generate.

Watch more examples of the users in the Community channels here.

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