BE IN CONTROL OF YOUR TRANSFORMATION

IT Management

Create your own architecture artefact. Powered with AI.

Browse Library

Select Template

Create Blueprint

Interactive Architecture Dashboard Preview

Design IT Governance, Risk, and Compliance and Manage your IT Resources

Let us first share a recent client success to give you some idea of what you can do with Dragon1 in IT Management (change and operations).

An Insurance company approached us because they required an IT Management tool to create a new governance model and redesign their services consistently, based on the COBIT Reference Model and some IT GRC Models. They needed to manage their IT resources with a CMDB Tool. They also wanted to communicate their new IT governance, Risk, and Compliance Model to all employees and suppliers, using interactive visualizations with clickable/mouseover popups to provide background information on the new IT governance model.

Processes for Management of Enterprise IT.

We provided them with Dragon1 to be used as an IT Management Tool and CMDB Tool, which addressed their issue of redesigning IT services, IT products, and IT processes integrally and fundamentally, and they could design their cloud computing enterprise architecture.

Also, they could communicate their new IT concepts interactively and in a clickable format to stakeholders. This gave them much more control over sending the message to the stakeholders and gaining their support than otherwise.

Introduction of IT Management as Solution

First, let us discuss: what is IT Management? IT management is a field that provides optimal information technology resources, processes, and services to enable a company to execute its business strategy.

IT Management supports the company's business with the right information systems, data, hardware, software, applications, networks, social media facilities, and data centers. IT Management also deals with the staff hired to maintain the IT resources.

IT Management is an area that uses the concepts of IT governance, IT Risk, and IT Compliance to fundamentally redesign IT Management to support the business strategy as best as they can with IT resources.

Dragon1 enterprise collaboration platform (ECM) is fit for use for IT Management operations and redesign of IT Management. Especially because Dragon1 provides tools that together form the perfect IT Management Tool.

Any IT governance, IT risk, and IT compliance concept or process can be modeled, visualized, designed, analyzed, monitored, and managed. You can model with archimate, UML, IT governance, Cobit, or any other method or language you choose.

Design and manage IT management processes, IT management concepts, and IT governance, risk, and compliance.

Common issues in IT management

Common issues in IT Management are:

Often, IT governance, IT risk, and IT compliance are not documented, communicated, and shared well enough throughout the organization. People don't know what is expected from them, or don't know how governance, risk, and compliance should or do take place, or be managed and governed well enough
Too few people in organizations have the right knowledge and tools

Using Dragon1 makes you deal with all these issues.

IT Asset Management

Managing your IT Assets is significant. That is why Dragon1, as a solution, is perfectly suited for IT asset management or digital assets management (DAM).

You can keep track of the various stages of your IT assets' lifecycle. You can report how well they are used and what the impact is of changes in your IT Landscape.

Dragon1 supports gathering detailed hardware and software inventory information and enables you to use it for making decisions about hardware and software purchases and redistribution.

Below is a visualization showing a generic life cycle that every IT asset goes through. It is this life cycle that you can manage for IT assets.

IT Asset Management Life Cycle.

To find out how the IT Asset Inventory Software works, request a demo.

IT4IT

A new standard from the Open Group has found its way to many organizations, public and private. The standard, IT4IT, focuses on managing and controlling risks.

The IT4IT vision is a vendor-neutral Reference Architecture for managing the business of IT.

IT 4 IT Value Chain.

Dragon1 supports working with IT4IT. This will improve your plan to build, deliver, and run your IT.

Design IT Landscape Diagram / IT Architecture Visualizations

On Dragon1, you can create and design your IT Environment, IT Architecture, and IT Management. You can do it very visually by creating an IT landscape diagram, an IT architecture blueprint visualization, and an IT Roadmap.

If you are interested in using Dragon1 IT Management Tool, read on and learn the products you can create and things you can do on the platform for IT Management.

Create your trial account today.