IT Management

Dragon1 Innovation Lab as IT Management Tool (CMDB Tool)

concept design
Design your new IT Governance, Risk and Compliance on Dragon1 and Manage your IT Resources.

What can we, Dragon1, do for you?

COBIT reference model

We offer Dragon1 Innovation Lab, a wide range online enterprise collaboration platform. Let us first share a recent client success to give you some idea of what you can do with Dragon1 in IT Management (change and operations).

An Insurance company approached us because they were in need for a IT Management tool to create a totally new governance model and redesign their services consistently, based on the COBIT Reference Model and some IT GRC Model and they were in need to manage their IT resources with a CMDB Tool. And they also wanted to communicate their new IT Governance, Risk and Compliance Model to all employees en suppliers, using interactive visualizations with clickable / mouseover popups to provide background information on the new IT Governance model.

We provided them with Dragon1 to be used as IT Management Tool and CMDB Tool which addressed their issue of redesigning IT services, IT products and IT processes integrally and fundamentally and they could design their cloud computing enterprise architecture fundamentally. Also they could communicate their new IT concepts interactively and clickable to stakeholders. This gave them much more control over sending the message to the stakeholders and gaining their support than otherwise.

Dragon1 Innovation Lab as IT Management Tool

IT GRC Reference Model

Dragon1 can be used perfectly as IT Management Tool by IT Managers, IT workers, Process designers, Business analysts, Managers, CxOs, Directors, Advisors and Consultants. For all of these roles Dragon1 offers a digital workplace for creating new IT Management and IT Governance processes and doing IT Management on Dragon1.

Learn, Design, Communicate and Manage it management processes, IT Management Concepts and IT Governance, Risk and Compliance visually with COBIT on Dragon1.

If you are interested in using Dragon1 as IT Management Tool, read on and learn the products you can create and things you can do on Dragon1 for IT Management.

Introduction of IT Management as Solution

First let us discuss: what is IT Management? IT management is a field of work to provide optimal information technology resources, processes and services in a company needed to execute the business strategy. IT Management supports the business of the company with the right information systems, data, hardware, software, applications, networks, social media facilities and data centers. IT Management also deals with the staff who are hired to maintain the IT resources.

IT Management is an area that uses the concepts of IT Governance, IT Risk and IT Compliance to fundamentally redesign IT Management to support the business strategy as best as they can with IT resources.

Dragon1 Innovation Lab as enterprise collaboration platform (ECM) is fit for use for IT Management operations and redesign of IT Management. Especially because Dragon1 provides tools that together form the perfect IT Management Tool.

Any IT Governance, IT Risk and IT Compliance concept or process can be modeled, visualized, designed, analyzed, monitored and managed on Dragon1. You can model with ArchiMate, UML, IT Governance, Cobit or any other method or language you choose.

Common Issues in IT Management

Common issues in IT Management are:

  • LEARN: Too few people organization have the right knowledge on IT Governance, IT Risk and IT Compliance
  • CREATE: Too few people organization have the right tools for IT Governance, IT Risk and IT Compliance
  • SHARE: IT Governance, IT Risk and IT Compliance are not documented, communicated and shared well enough throughout the organization. People don't know what is expected from them or don't know how IT Governance, IT Risk and IT Compliance should or actually do take place
  • CONTROL: IT Governance, IT Risk and IT Compliance are not managed or governed well enough

Using Dragon1 makes you dealing with all these issues.

IT Landscape Diagram / IT Architecture Posters

IT Management

On Dragon1 you can design your IT Environment, IT Architecture and IT Management. You can do it very visually by creating a IT landscape diagram, an IT architecture blueprint poster and IT Roadmap.

Here you can read more about the IT Landscape Diagram Definition.

IT Application Portfolio Management

On Dragon1 it is easy to management your IT Application portfolio, meaning you can administer, store, model, visualize and thus manage the various IT resources that are part of your IT infrastructure.

On Dragon1 you will have a managable and consistent overview of your IT Resources and IT Architecture in no time.

IT Rationalization

What is a wise or the best solution for your IT environment? Create scenarios to run through some options you have and choose the most rational one if your prefer that. On Dragon1 it can be done.

IT Elements and IT Components

Most commonly people create an IT CMDB repository for their IT resources at logical, physical and implementation level. All the important elements can be stored on Dragon1 and with those elements you can create models and visualizations. And with that you can support your business decision making much better, than without visuals

IT Concepts and IT Principles

It is not only important to know of the structure of your IT landscape at logical and physical and implementation level. In relation to your business strategy it is more than important to know the conceptual level and the IT principles.

IT Patterns and Anti Patterns

Of course you organization is unique and your strategy the one of a kind. That said, you can compose your unique organization and strategy out of common building blocks, principles and patterns and once in a while create your own unique building block, principle and pattern. And even more fundamentally you can use principles and patterns to base your buildings blocks upon.

IT Management on Dragon1

Dragon1 Innovation Lab as online collaboration platform and digital workplace is fit for IT Management in your way. You can manage your IT Resources and application portfolio, IT landscape overviews, improve the IT architecture and rationalize the IT application landscape. Dragon1 supports you in reducing complexity and saving costs in your IT landscape.

Read more about the Application Landscape Definition here.

Read Also

We have also got the following pages for you related to this topic of IT Management





Are you interested in doing IT Management on Dragon1?