player

Reference Architecture for an AI Chatbot

131979 views

Published on 01 Jan 2019

About the AI Chatbot Reference Architecture

The diagram above shows a reference architecture for an intelligent chatbot. The chatbot all by itself answers questions from humans.

Also, an AI Chatbot is active on Dragon1.

In complex organizations that also change every day, like hospitals and aviation organizations, IT architects are now designing reference architectures for Intelligent Chatbots.

Benefits of AI Chatbots

The chatbots are used to support expert service desks. They unlock and share knowledge and experience within the organization more efficiently, and significantly reduce errors in answers from expert service desks.

These Intelligent Chatbots make use of all kinds of artificial intelligence like image moderation and natural language understanding (NLU), natural language generation (NLG), machine learning, and deep learning.

ai chatbot architecture

Dragon1 is fit for purpose for the design and visualization of a Chatbot concept and principles. You can use Dragon1 to project the concept, principles, and standards onto an application landscape and IT infrastructure blueprint.

Implement chatbots successfully as a strategic solution, and avoid them from becoming just a product implementation.

Read more about the Chatbot concept here.

Category: EA

Next content to watch

Dragon1 - Watch Storytelling Online: Customer Journey | Experts

Storytelling Online: Mapping your Customer Journey

37012 Views
A Smart Goal Example for a Strategy Plan

Smart Goal Examples for Organic Growth model SMEs

32693 Views
Dragon1 - Watch Managing Risks in Projects | Experts

Managing Risks with Capabilities in Retail

35223 Views
Managing Operations in the Automotive Industry

Managing Operations start with Capabilities

44670 Views
Digitalization Transformation Beyond Automating Processes

Why, What and How to Transformation?

42638 Views
Dragon1 - Watch Mars Landers and Rovers Locations | Experts

Data from Planet Mars Topography Map

23881 Views
Dragon1 - Watch Workflow Diagram Order Processing | Experts

Workflow Diagram Order Processing

26650 Views
Dragon1 - Watch Principles of the Toucans Bill | Experts

Principles of the Toucans Bill

17862 Views
Collaboration as a Service To Meet Requirements

Collaboration as a Service

20639 Views
Enterprise Architecture Development method Requirements | Experts

The different requirements of EA

23539 Views
Network Architecture Citrix Example

Security Blueprint of your Network Architecture

42495 Views
ArchiMate Transformation Viewpoint

Create an ArchiMate Transformation Viewpoint

29345 Views
What is Amazons Business Model - Denis Oakley

Denis Oakley Explains Amazon's Business Model

30941 Views
IBM - Cybersecurity: How it works

IBM - Cybersecurity: How it works

34351 Views