Nobody appreciates cost savings in a problem that never happens!A Quality Assurance colleague of mine once told me that quality is a 20-year cycle. Only when things are constantly going wrong do executives want to spend sufficient money on quality assurance and proactively apply its principles?
Defining Roles and Responsibilities in Whole-Enterprise EADefining Roles and Responsibilities in Whole-Enterprise EA. Read the book Defining The Enterprise by Marc Gewertz.