End User License Agreement (EULA)

Document version and version date: 2.7f, April 23, 2025

© Copyright, Dragon1 Netherlands B.V. All rights reserved.

About our End User License Agreement

The End User License Agreement - You agree that by clicking “Create”, “Join”, “Submit”, “Sign Up” or similar, registering, accessing, or using our services (our software applications, related mobile apps, developer platforms, premium services, or any content or information provided as part of these services, collectively, “Services”), you are entering into a legally binding agreement (even if you are using our Services on behalf of a company). If you reside in the United States, your Agreement is with Dragon1 Inc., and if you reside outside of the United States, your Agreement is with Dragon1 Netherlands B.V. (each, “Dragon1” or “we”).

This “Agreement” includes this User Agreement and the Privacy Policy, and other terms that will be displayed to you at the time you first use certain features (such as creating an “ePortfolio”, using one of our software applications or purchasing advertisements), as may be amended by Dragon1 from time to time. If you do not agree to this Agreement, do NOT click “Join” (or similar) and do not access or otherwise use any of our Services.

Registered users of our Services are “Members” and unregistered users are “Visitors”. This Agreement applies to both.

Dragon1, Dragon 1, and Dragon1 Inc. are registered trademarks of Dragon1 B.V. (hereafter named the “Company”) to provide products and services, such as Dragon1 or Dragon1 Innovation Lab or Dragon1 Platform or Dragon1 Collaboration SaaS platform for Enterprise Transformation and Innovation (hereafter named “Dragon1”) for their clients.

Every person using our products and services complies with the terms and conditions applied.

Dragon1 is a registered trademark of Dragon1 B.V.

The Dragon1 End User License Agreement (EULA)

Read this document very carefully before using Dragon1 as SaaS, PaaS and IaaS.

  1. By using Dragon1, you declare to have read the text below and agree with the scope of the content and policies of Dragon1. If you disagree, you must exit the Dragon1 website, uninstall the Dragon1 software, and no longer use Dragon1.
  2. Dragon1 Inc. owns and holds the intellectual property of Dragon1 or Dragon1 Innovation Lab or Dragon1 Platform or Dragon1 Collaboration SaaS platform for Enterprise Transformation and Innovation
  3. Dragon1 introduces the Dragon1 open EA Method for Visual Enterprise Architecture. Dragon1 contains basic materials, including templates, checklists, roadmaps, examples, visualizations, and industry-specific reference models, to help users get started with the Dragon1 software and method.
  4. For creating or having a trial account or user account on Dragon1, we collect your name, email, organization name, job, and phone number. We need this information to contact and support you using the platform. By creating or having a trial account or user account, you consent to this.
  5. Buying a user license of Dragon1 means receiving an account (login + password + accessible edition) for several people who can work concurrently with Dragon1. Users can access their logins and passwords for a specific edition of Dragon1 and may only use Dragon1 for its intended purpose: creating architectural products. Dragon1 content may be read, printed, or stored for private or public work, as described here. It is not permitted under any circumstances to use Dragon1 illegally, improperly, or inappropriately, such as abuse, disadvantaging Dragon1, illegal sales, or using Dragon1 for purposes other than its typical use. Only 'fair use' of Dragon1 is permitted.
  6. Leeching and hotlinking content are not permitted. Attempts to load Dragon1 data outside its domain or infringe the website or Dragon1 rights are unlawful and will be prosecuted.
  7. Dragon1 is not responsible for the software failing to work or for installation, configuration, or production errors because the software fails to work or for mistakes in templates, checklists, roadmaps, etc. Using Dragon1 is for your account, risk, and responsibility. Dragon1 is developed for individuals with sufficient knowledge and experience to work with enterprise architecture at a strategic level.
  8. Dragon1 failing to work or not using Dragon1 can never be the reason for refunding user license fees. Dragon1 has no way of controlling or blocking the user's use of Dragon1 or its parts, or reselling the user's license, even if the user does not permit this.
  9. Annual subscriptions and licenses are annual and will be renewed for 12 months automatically. Termination of the subscription must be done in writing (via a signed letter or PDF) at least two months before the subscription's end date.
  10. Selling the user license and software or parts of Dragon1 is not permitted without explicit prior permission of Dragon1. It is not allowed to provide Dragon1 as a framework or template, or in the editable form to third parties or make Dragon1 part of other products and services and offer or sell these products and services as new products and services such as a website with architecture-products, web apps, smartphone apps, training material, and examples.
  11. If Dragon1 is used illegally or suspected of misuse, Dragon1 will consider punishment or start prosecution with legal authorities.
  12. Support, availability, and access to Dragon1 for FREE users are provided based on capacity. For PRO, BUSINESS, and ENTERPRISE users, it is done based on the agreed-upon service level.
  13. It is not permitted to reuse the idea, concept, or prototype of Dragon1. Dragon1 has intellectual property in the idea, concept, or prototype of a web-based form of Dragon1.
  14. It is not permitted to use Dragon1 online demos or training for production purposes other than for evaluating Dragon1. It is not allowed to present online demos or parts of them in presentations to third parties with commercial objectives. Deep-linking online demos of Dragon1 or any of its parts is not permitted.
  15. You should always respect the copyright of the work of others and practice fair use or use of a Creative Commons license. Dragon1 is not responsible for users of Dragon1 violating copyrights. If users violate copyright and Dragon1 is notified, it may lead to your account being banned, and you may no longer have access to any of your data without prior notice. Be sure to get legal advice before using copyrighted work.
  16. You can submit a notice of copyright infringement to Dragon1 via info@dragon1.com.
  17. Downloading the trial version of Dragon1 or creating a trial on Dragon1 only gives the right for evaluation purposes to use Dragon1 or parts of it, not for production. After the evaluation period, typically limited to 30 days, the trial version must be de-installed, or can be extended upon your request. Separate parts of Dragon1, such as document templates, checklists, and other files, must also be deleted and cannot be used in any way.
  18. Upon creating a trial account on the Dragon1 platform and using Dragon1 as a method (by its theory, reference models, checklist, and templates), we may use the name and logo of your company on a generated page on the Dragon1 website. We will never disclose personal, private, or sensitive data without prior permission.
  19. You are entitled to make use of the Dragon1 International Service Center (DISC) for service and support. During the valid period of your user license, you can contact us directly for assistance via phone, Skype, GoToMeeting, Teams, or Zoom. Please send us your questions via email or report incidents to us on working days in the Netherlands between 9:00 AM and 5:00 PM. Outside working hours, you can access the online help file and FAQs for assistance. Email reactions, phone calls, and chat sessions are not available outside working hours in the Netherlands.
  20. You are entitled to have your data backed up. If you use the shared database (MS SQL Server), your database is backed up daily and archived for 1 month. If you wish, you can get an export of your data once a day. Every month, we restore the database to a test system for health checks and maintenance.
  21. If you cannot log in because of forgetting your password, you can reset the password yourself or have it reset by us so you can start working immediately. If you cannot log in due to an intruder detection lockout, your account will be locked for at least 4 hours the first time. It is not allowed for anyone other than you to use your account. It is your responsibility to ensure that you are the only one using your account and that no other person knows your username and password combination. Your password is stored encrypted, so we do not have access to your password.
  22. As a user, you automatically get your edition's latest updated and fixed version. We handle data migration and functionality upgrades. Existing functionality can always be relocated or repositioned within the software to enhance the user experience.
  23. As a user, you may expect Dragon1 to be always available for login and usage. Due to planned maintenance, the software may be unavailable for up to two hours per day. Often scheduled on Saturday or Sunday from 13:00 GMT+1 to 15:00 GMT+1.
  24. These terms of use and user license are subject to change without prior notice. The up-to-date version can be downloaded from www.dragon1.com.

If a client prefers to have the Dragon1 software installed on its private cloud or its on-premise server, Dragon1 is provided as SaaS at extra cost.

The following additional rules apply:

  1. Paying clients and their users with a valid login are granted access to the software as long as the Dragon1 company can provide access.
  2. Paying clients and their users with a valid login have the right to use the software during the period for which it has been paid.
  3. Dragon1, as a company, will always have unrestricted access to the client's on-premise server or cloud as the administrator for updating the Dragon1 software, database, and other maintenance tasks.
  4. When the period for which has been paid to use the Dragon1 software has ended, the software and the database will be made unavailable for the client and their users, the Dragon1 company will suspend the account, and the software and database will be removed from the on-premise server and or cloud of the client and their users.
  5. The Dragon1 software and database structure are the intellectual property of the Dragon1 company. The Dragon1 company owns it.
  6. The Dragon1 company is entitled to grant or deny users access to a paying client's software, database, or account.
  7. Clients and their users are never permitted to alter, change, add interfaces, copy, or sell the Dragon1 software (or parts of it) in any form or via any media or sell access, usage rights, or licenses to third parties or provide third parties access to the software.
  8. If such unpermitted actions by clients and their users are detected, the account is suspended, the Dragon1 software and database are removed, and legal actions will be undertaken.
  9. Data stored in the database by users via the software unaltered is owned by the client.
  10. Clients are granted access to archived, unaltered data in the database via reports in the Dragon1 software.
  11. The Dragon1 company is not responsible. It cannot be held accountable for data security, backup, and restoration when the Dragon1 software is installed on-premise or in the cloud of a client and their users.

Next demos to watch

All Dragon1 (Software and EA Method) texts and visualizations on this website are originals and copyrighted material and are intellectual property of Dragon1 BV. This website is the official source for these materials. Copying, modifying, and/or using (parts of) this content in other media, or technology is prohibited, unless prior written consent is obtained. Any person, AI agent, or software reusing (parts) of Dragon1 material must show a clear, visible referral link to this website, dragon1.com.