Dragon1 End User License Agreement (EULA)

Document version and version date: 2.1f, February 22, 2016

© Copyright, Dragon1 Netherlands B.V. All rights reserved.

About our End User License Agreement

The End User License Agreement - You agree that by clicking “Create”, “Join”, “Submit”, “Sign Up” or similar, registering, accessing or using our services (our software applications, related mobile apps, developer platforms, premium services, or any content or information provided as part of these services, collectively, “Services”), you are entering into a legally binding agreement (even if you are using our Services on behalf of a company). If you reside in the United States, your agreement is with Dragon1 Inc. and if you reside outside of the United States, your agreement is with Dragon1 Netherlands B.V. (each, “Dragon1” or “we”).

This “Agreement” includes this User Agreement and the Privacy Policy, and other terms that will be displayed to you at the time you first use certain features (such as creating an “ePortfolio”, using one of our software applications or purchasing advertisements), as may be amended by Dragon1 from time to time. If you do not agree to this Agreement, do NOT click “Join” (or similar) and do not access or otherwise use any of our Services.

Registered users of our Services are “Members” and unregistered users are “Visitors”. This Agreement applies to both.

Dragon1 and Dragon1 Inc. are registered trademarks of Dragon1 B.V., (here after named the “Company”) provides products and services, such as Dragon1 Innovation Lab or Dragon1 Collaboration Platform (here after named “Dragon1”) for their clients.

Every person using our products and services complies to the terms and conditions applied.

Dragon1 is a registered trademark of Dragon1 B.V.

The Dragon1 End User License Agreement (EULA)

Read this document very carefully before using Dragon1 as SaaS, PaaS and IaaS.

  1. By Using Dragon1, you declare to have read the text below and agree with (the scope of) the content and policies of Dragon1. If you do not agree then you must exit the Dragon1 website and / or uninstall the Dragon1 software at once and no longer use Dragon1.
  2. Dragon1 Inc. is the owner and holder of the intellectual property of Dragon1 Innovation Lab or Dragon1 Collaboration Platform for Enterprise Innovation.
  3. Dragon1 gives an introduction into the Dragon1 open EA Method for Visual Enterprise Architecture. Dragon1 contains basic materials such as templates, checklists, roadmaps, examples visualizations and (industry specific) reference models to jumpstart the user, working with Dragon1 tool and method.
  4. Buying a user license of Dragon1 means receiving an account (login + password + accessible edition) for a number of people that can work concurrently with Dragon1. Users have access with their personal logins and passwords to a certain edition of Dragon1 and may only use Dragon1 for what it is meant to be used: creating architecture products. Dragon1 content may be read, printed, stored for private or public work purposes such as described here. It is not permitted under any circumstances to Illegal, improper or inappropriate use the Dragon1, such as abuse, disadvantage Dragon1, illegal sales or use Dragon1 for other (commercial) purposes other than using the tool normally. Only 'fair use' of Dragon1 is permitted.
  5. Leeching and hot linking content is not permitted. Attempts to load Dragon1 data outside of its domain or infringement of the website or Dragon1 rights is unlawful and will be prosecuted.
  6. Dragon1 is not responsible for the software failing to work or for installation errors or for configuration errors or for production errors because of the software failing to work or for errors in templates, checklists, roadmaps or etc. Using Dragon1 is for your own account, risk and responsibility. Dragon1 is meant to be used by people that have adequate knowledge and experience to work with enterprise architecture at strategic level.
  7. Dragon1 failing to work or not using Dragon1 can never be the reason for refunding user license fees. Dragon1 has no way of controlling or blocking the user using Dragon1 or parts of it or reselling the user license, even if it this not permitted for the user.
  8. Selling the user license and/or software or parts of Dragon1 is not permitted without explicit prior permission of Dragon1. It is not permitted to provide Dragon1 as framework or template, or in editable form to third parties or make Dragon1 part of other products and services and offer of sell these products and services as new products and services such as a website with architecture-products, web apps, smart phone apps, training material and/or examples.
  9. If Dragon1 is used illegal or there a suspicions of misusage, Dragon1 will consider punishment or start prosecution with legal authorities.
  10. Support, availability and access to Dragon1 for FREE users is done on basis of capacity. For PRO and ENTERPRISE users it is done on basis of the agreed upon service level.
  11. It is not permitted to reuse the idea, concept or prototype of Dragon1. Dragon1 has the intellectual property on the idea, concept or prototype of a web-based in the form of Dragon1.
  12. It is not permitted to use Dragon1 online demos or training for production purposes or other purposes than for evaluating Dragon1. It is not permitted to present online demos or parts of it in presentations to third parties with commercial objectives. It is not permitted to deep link online demos of Dragon1 or parts of it.
  13. You should always respect the copyright of the work of others and practice fair use or make use of creative commons license. Dragon1 is not responsible for users of Dragon1 violating copyrights. If users do violate copyright and Dragon1 is notified, it could lead to your account being banned and you no longer having access to any of your data without any prior notice. Be sure to get legal advice before using copyrighted work.
  14. You can submit a notice of copyright infringement to Dragon1 via info@dragon1.com.
  15. Downloading the trial version of Dragon1 only gives the right for evaluation purposes to use Dragon1 or parts of it. After the evaluation period, normally limited to 30 days, the trial version has to be de-installed. Separate parts of Dragon1, such as document templates, checklists and other files, also need to be deleted and may not be used in any kind.
  16. You are entitled to make use of the Dragon1 International Service Center (DISC) for service and support. During the valid period of your user license you can call us directly for help on the phone, via Skype, GoToMeeting, or TeamViewer. Send us your questions via e-mail or send incidents to us on working days in The Netherlands between 9 AM and 5 PM. Outside working hours you can make use of the online help file and FAQs. E-mail reaction, phone calls and chat sessions are not available outside working hours in The Netherlands.
  17. You are entitled to have your data backed up. If you make use of the shared database (MS SQL Server), your database is backed up every day and archived for 1 month. If you wish you can get an export of your data once every day. Every month we restore the database on a test system for health checks.
  18. If you cannot log in because of forgetting your password, you can reset the password yourself or you have it reset by us so you can start working immediately. If you cannot login because of intruder detection lockout, your account is locked for 4 hours at least the first time. It is not allowed to have other people than you use your account. It is your responsibility to make sure you are the only one using your account and that no other persons knows your username/password combination. Your password is stored encrypted, so even we do not know your password.
  19. You as user automatically get the latest updated and fixed version of your edition. We take care of data-migration and functionality upgrade. Existing functionality can always be moved or placed elsewhere in the tool based on user experience.
  20. You as user may expect Dragon1 to be always available for login and usage. Because of planned maintenance the tool may not be available for two hours on a day. Often scheduled at 11:00 – 13:00 GMT.
  21. This terms of use and user license is subject to change without prior notice. The up-to-date version can be downloaded from www.dragon1.com.