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Flowchart for Purchasing Process

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Business Process Management
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Joao Gabriel

Published on 01 Aug 2015

The Value of Process Flowcharts

Flow charts are valuable diagrams for visually and systematically representing complex processes. By graphically displaying the steps, decision points, and dependencies, a clear picture of how a process works emerges.

This makes it easier to identify inefficiencies, bottlenecks, or duplication of effort. An exemplary flowchart immediately shows which tasks logically follow one another and where risks or delays may arise.

In organizations, process flowcharts are often used for the onboarding of new employees. An example of an onboarding process flowchart clearly shows the steps that HR, managers, and new team members must follow, from signing the contract to gaining access to systems and completing training.

Process flowcharts are also very useful in customer service: a flowchart can indicate which actions an employee should take depending on the type of question, so that problems are resolved faster and more consistently. These flow charts help prevent errors and increase customer satisfaction.


Companies can improve their strategic decision-making using process flowcharts. In manufacturing facilities, a flowchart helps with quality control and safety procedures.

Marketing teams can choose from a variety of process flowcharts to evaluate campaigns or segment target audiences. Even a simple flowchart can bring structure to activities that were previously disorganized or unclear. The consistent use of flowcharts helps standardize procedures and reduce errors.

Flowcharts are helpful not only for established processes but also for innovation and continuous improvement. By comparing different examples of process flowcharts, it becomes clear which variations are more efficient, cost-effective, or customer-focused. This creates a visual basis for discussion, collaboration, and decision-making in any organization.

For our Spanish users, see Flow chart examples

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