Published on 17 Jul 2018
Have customer journey maps also become your favorite tool for visualizing the customer’s experience?
It is a customer perspective on the service delivery processes of your organization.
Dragon1 as SaaS platform for Enterprise Architecture is the perfect place to design, visualize, publish, analyze and manage them.
Do the DEMO for generating and analyzing a Customer Journey Map yourself.
More pages about Customer Journey Maps are:
License: Creative Commons License
Category: EA
Storytelling Online: Customer Journey
A Smart Goal Example
Managing Risks in Projects
Managing Operations