Create Maps for the Customer Journey
About the Customer Journey Map
Have customer journey maps also become your favorite tool for visualizing the customer’s experience?
It is a customer perspective on the service delivery processes of your organization.
Dragon1, as a SaaS platform for Enterprise Architecture, is the perfect place to design, visualize, publish, analyze, and manage them.
More pages about Customer Journey Maps are:
https://www.dragon1.com/tutorials/how-to-create-customer-journey-map