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Published on 17 Jul 2018
Has Customer journey mapping also become your favorite tool for visualizing the customer’s experience?
It is a customer perspective on the service delivery processes of your organization.
Dragon1 as a SaaS platform for Enterprise Architecture is the perfect place to design, visualize, publish, monitor and manage them.
More pages on Dragon1 about Customer Journeys are:
License: Creative Commons License
Category: EA
Collaboration-as-a-Service
Principles-of-the-Toucans-Bill
Schets-van-Proces
Hello-World