Published on 17 Jul 2018
Have customer journey maps also become your favorite tool for visualizing the customer’s experience?
It is a customer perspective on the service delivery processes of your organization.
Dragon1, as a SaaS platform for Enterprise Architecture, is the perfect place to design, visualize, publish, analyze, and manage them.
Do the DEMO for generating and analyzing a Customer Journey Map yourself.
More pages about Customer Journey Maps are:
License: Creative Commons License
Category: EA
Storytelling Online: Customer Journey
Smart Goal Examples for a Strategy Plan
Managing Risks in Projects with Capabilities in Retail
Managing Operations in the Automotive Industry