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Customer Journey Map

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Business Process Management

Published on 17 Jul 2018

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About the Customer Journey Map

Have customer journey maps also become your favorite tool for visualizing the customer’s experience?

It is a customer perspective on the service delivery processes of your organization.

Dragon1 as SaaS platform for Enterprise Architecture is the perfect place to design, visualize, publish, analyze and manage them.

Do the DEMO for generating and analyzing a Customer Journey Map yourself.

customer journey map

More pages about Customer Journey Maps are:

https://www.dragon1.com/tutorials/how-to-create-customer-journey-map

Category: EA

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