Customer Journey Map

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Business Process Management

Published on 17 jul 2018

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Customer Journey Map

Has Customer journey mapping also become your favorite tool for visualizing the customer’s experience?

It is a customer perspective on the service delivery processes of your organization.

Dragon1 as a SaaS platform for Enterprise Architecture is the perfect place to design, visualize, publish, monitor and manage them.

More pages on Dragon1 about Customer Journeys are:

https://www.dragon1.com/terms/customer-journey-definition
https://www.dragon1.com/templates/customer-journey-map

And of course the Customer Journey Map is one of the shiny examples in the Dragon1 Examples Atlas