Here you can read the questions that Dragon1 users frequently ask. For more questions and answers visit the Question Pages or the Help Pages.
Get Started with Dragon1
General FAQ Topics
Do you have a Technical online support ?
Do you have Version updates?
Do you have a user training ?
What is the total cost of ownership ?
A. The license cost per user for the professional edition is 2990 USD per year (including bronze service level). We do not have any extra acquisition or operating costs for users. We do have quantity discounts (5 users, 10 users, etc…)
Which framework does the tool support ?
Can opened the model be used by multiple users at the same time?
A. YES, Dragon1 is built to support collaborative working on data, models, views, visualizations and all other types of content. So with many users on many locations you can work on the same model. Dragon1 makes sure that the database is consistent (with referential integrity) all the time.
Does Dragon1 automatically generate reports?
A. YES, users can define and edit report templates and have a report generated using the template, and there are some default reports available on Dragon1 (like the process-application dependency report).
Does the Dragon1 tool have the opportunity to grow ?
A.YES, as user you can upgrade to a more advanced edition of Dragon1 and you can increase the number of user licenses (from 1 to 100+) or number of locations you use on Dragon1, without having to re-enter data or having to move to another Dragon1 account or database.
How many ways to visualize model data does the Dragon1 tool provide?
A. On Dragon1, you can visualize model data in various ways: 1) by drawing a model with data from scratch in the visual designer, 2) by entering data and building it up via the repository (defining relationships) and 3) by editing a reference model and 4) by import data and generating it via a template.
Does Dragon1 support traceability?
Is Dragon1 adjustable and customizable?
A. YES, the tool can be personalized to users or to the organizations look and feel and options in many ways. Every access to functionality and data is with Role Based Access Control (Rbac) and users can define their own entity classes and upload their own symbols and shapes to use in drawing instead of standard shapes. And there are many more options and switches to setup the tool exactly the way you want it.
Does Dragon1 have a standards-based integrated architecture repository?
YES, we make use of standards like TOGAF and ArchiMate for our repository structure. Users can structure their Architecture Repository compliant to TOGAF and ArchiMate, but also choose their own structure. Or define a structure for all other users in the account.
Does Dragon1 have an integrated solution for parallel development and configuration management?
A. YES, Individuals and teams can work in parallel on Dragon1. They can define and try different versions (branche out) of the same models. Also some users use Dragon1 as CMDB / configuration management tool as part of their IT Service Management (ITIL, BSL, ASL).
Removing Recent Models from the Start Page
Opening Read Only Files in Dragon1
Restored .dragon1 file from backup can not be opened
Generating Documentation in Dragon1
Linking files with UNC addresses Dragon1
Error messages at the top of the page
Pressing F5 causes second insert of item
Diagrams FAQ
Edition Differences
User License Management
Business Modeling with Dragon1
Renewing your Dragon1 maintenance/support subscription
Requirements FAQ
Database Issues
Importing and Exporting
Automation with Dragon1
Replication Issues
Screen Sizes
Technical Questions
Your question does not appear here?
If you cannot find your questions and answers on this page, please contact us via info@dragon1.com or call +31 (0)317 42 08 42. We'll try to answer as quickly and as well your question.