Use this visualization template to solve the folllowng issues:
Customer Journey Maps are diagrams and dashboards of essential value. Using Dragon1 you can generate a visualization using an excel sheet, templates and a JSON-API and focus on high-quality data, resulting in a great analysis.
Above you see an interactive example of a generated Customer Journey on Dragon1 in the Viewer.
The Dragon1 Viewer is an application that can be used on dragon1.com/viewer, but it can also be embedded on any website or be run locally on your laptop or server.You can yourself also have such a generated customer journey map by doing the demo below.
We have provided an Excel Sheet you can use to generate your own customer journey map with on Dragon1.
The demo you can do here, consists of 3 steps:
Click the Edit button in the Viewer, and then click the Dashboard button.
Now you get extra information at the right hand side that helps you to manage your transformation with the diagram.
If you want to follow our free tutorial in generating or building a customer journey from scratch, click on the button below.
The tutorial will provide some steps to edit the Customer Journey Map and dashboard in the Viewer (in edit mode).
We also have a paid eLearning module for learning how to set up a customer journey and accompanying dashboard. Contact us for more information at firstname.lastname@example.org