Support Overview

Paid or trial user, we are here to help you!

Dragon1 Help System

Need Help? Read the online guides and tutorials here on the Dragon1 Help System.




Dragon1 PRO and Dragon1 ENTERPRISE

If you are a Dragon1 PRO or Dragon1 ENTERPRISE user, you can make use of the service request form or the report incident form.

With the accompanying support you have the following benefits:

  • Guaranteed Response Time - We make sure we'll be there when you need us.
  • Expert Models Review - Your models reviewed by experts.
  • Remote Troubleshooting - Let us dive in into your models and fix it right there.
  • General Advice - We put you on the right track.
  • Access to Online Ticketing System - 24/7 access to our online ticketing system
  • FAQ
  • Forum discussions


SUPPORT

FAQ

You have got the questions, we have got the answers.



COMMUNITY

Forum Discussion

Ask users from the community.




SUPPORT

SERVICE DESK

The 24/7 Dragon1 Service Desk supports you creating high quality products.



SUPPORT

REPORT INCIDENT

Report your incident directly into our system.