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Third parties on site support / remote support
If you, as licensee, need assistance with management (remote) and use of our software products, other than training or coaching, please refer to our professionals who are specialized in this. For example questions and information about explanation or instruction to use Dragon1 EA Toolbox in the workplace.
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Third Implementation Service
If you want help in installing, configuring software, upgrades or fixes, please refer to our professionals who are specialized in this.
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Regular Service Management
Because Dragon1 EA Toolbox is a tool for data-intensive bulk information processing, it is advisable to exercise service management regularly using the Application Manager.
It is also recommended to check the web application installation on a regular basis: Is there enough disk space? Are there any documents or files accidentally deleted? Is there any outdated information or user data present?
If you need support for service management (because of resource or capacity issues), please contact us for a suitable solution.
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Advanced Service Management
If you need an in-depth check by a software engineer of your installation and configuration, please contact us to find out what options we have available.
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More information?
Do you want to know more about Dragon1 | EA Tool
or do you have other questions?
Please contact us via
sales@dragon1.com or call +31(0)317 42 08 42.
Check out the contact page for more contact details.
Dragon1 | EA Tool, the enterprise architecture tool with great service!
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Visualize and communicate your Enterprise Architecture with Dragon1 | EA Tool, the enterprise architecture tool with great service!
